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Job Details

All Jobs / Req# 12175-1
Req Number:
12175-1
Req Title:
Marketplace Practice Development Manager
Client:
A Major Pharma Company
Work Address:
Remote
Req Release Date:
10/28/2026
Duration:
6 months
Hours a week:
40 Hours
Position Summary
  • We’re hiring a Practice Development Manager to own Marketplace performance across a growing number of practices.
  • You’ll get doors live on the platform, train doctors and staff, and evolve how practices sell.
  • This is a revenue role with a change management core: software adoption succeeds or fails at the front desk, and your job is to make sure it succeeds.
     

Responsibilities:

  • Own a territory of growing practices end to end: activation, training, adoption, Revenue growth
  • Drive attach rate and revenue per door as your primary numbers
  • Lead change management inside each practice, shifting staff workflow so the platform becomes how they sell, not an extra step
  • Train practice teams, from front desk to optical, on the platform and in-exam selling so recommendations convert at the chair
  • Sell at two levels: the doctor on the curated retail model, the staff on daily usage
  • Own transaction follow-through: monitor orders in each practice, catch drop-offs, and make sure recommendations turn into completed purchases
  • Build the daily habit: keep doctors recommending at every exam and staff placing orders, through regular in-practice touchpoints, nudges, and check-ins
  • Serve as the day-to-day partner to pilot practices: share performance feedback with each door, show them what’s working elsewhere, and keep them engaged through the rough edges of a new platform
  • Capture and report pilot experiences back to leadership and product teams: what staff says, where workflow breaks, what’s driving or blocking sales
  • Turn top-performer stories into playbooks and spread them across the territory
  • Manage doors by data: revive stalled practices, scale what the best ones do
Qualifications:

Experience: 

  • 8+ years in optical retail, practice management, or retail field leadership, with hands-on experience driving in-store sales performance
  • A natural trainer: you’ve onboarded and coached front-line staff and made new ways of working stick
  • Tech-fluent: you pick up new software fast and can teach it to people who don’t
  • Revenue-driven: you’ve carried a number tied to store or practice performance and you measure yourself in revenue per door, not visits logged
  • Credible with clinicians and with front-line retail staff, two different audiences, two different sales
  • Comfortable in the field daily across a large geography SaaS, healthcare tech, or platform adoption experience is a strong plus
     

Top 3 must have skills:

  • Sales in optical
  • Strong relationships in optical
  • Keen understanding of office flow
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