Title: Senior AR Specialist

Purpose:

• The Senior AR Specialist will be a part of the AR Collections Team in US O2C and will be responsible for account analysis, resolution and reconciliations related to invoices, deductions, credits and over payments. 

Responsibilities:

• Manage complex AR portfolios through collaboration with Customers, Customer Service, Sales/Commercial team and other business areas for timely resolution.
• Request timely payment from assigned portfolio of accounts on invoices.
• Manage all matters related to deduction, invoice and credit management including but not limited to invoicing, customer calls on past dues, escalations, refunds.
• Actively participate and prepare for meetings with internal stakeholders to ensure AR issues are reviewed and addressed.
• Coordinate meetings with external Customers to ensure AR issues are reviewed and addressed.
• Generate, review and track statuses in the Aging Report and Open Transactions reports to ensure all line items are addressed and closed within predefined timeframes.
• Support the critical month-end financial close process and provide timely responses to all Revenue and GL Department inquiries.
• Utilize advanced skills in Excel to accumulate, organize and report on AR trends, closing periods and customer summaries.
• Participate in Continuous Improvement activities to improve daily processes.
• Ensure relevant NFCM controls are met.
• Additional tasks as designated by the AR Manager.